Shipping policy

Shipping Policy

Last updated: October 20, 2026

Where we ship We currently ship to addresses in the United States only (including APO/FPO addresses where the carrier allows it).

Shipping cost Standard shipping is FREE on all orders.

Processing time Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You'll receive a confirmation email when your order is placed.

Delivery time After processing, orders are usually delivered within 7–12 business days. Our products are shipped directly from our trusted fulfillment partners and warehouses, so items from the same order may arrive in separate packages.

Tracking Once your order ships, we'll email you a tracking number. Tracking can take 2–4 business days to show its first update. That's normal.

Holiday orders During busy seasons (November–December), carriers may need extra time. For Christmas delivery, we recommend ordering by December 8. We'll post any updated cutoff dates on our website.

Duties and taxes For US orders, there are no extra import fees to pay on delivery. The price you see at checkout is the price you pay (plus any applicable sales tax shown at checkout).

Wrong address Please double-check your shipping address at checkout. If you notice a mistake, email us at support@amaroe.com within 12 hours of ordering and we'll do our best to fix it. We can't be responsible for orders shipped to an incorrect address entered at checkout.

Lost, late, or damaged packages If your tracking hasn't updated for 15 business days, your order hasn't arrived 20 business days after shipping, or it arrived damaged, email support@amaroe.com with your order number. We'll send a replacement or a full refund.

Questions? Email support@amaroe.com. We reply within 1–2 business days.